turns insights into action
collecting posts from and building core community is at the heart of the
Comparing communities managed with consistency allows effective perspective. The location and participation in the community makes the insights meaningful.
Corrupt and meaningless
entries are outliers offering little value with odd processing implications.
Ambiguity, sarcasm, typos and abbreviations require intervention that is consistent.
Harmonizing posts from many sources works only when the data is pooled correctly.
The shape, size and characteristics
of any community varies with its purpose, environment and member dependence.
Maintaining the unique posts heritage allows dimensional reporting to identify changing focus, understanding and participation.
Reducing attrition and enhancing
interaction are starting points to; rank results, consider insights and develop action plans.
Confirm short and longer term attitudes. Use what you are comfortable with and adapt as clusters of topics clarify themselves.
UNDERSTANDING BUILDS COMMUNITYConfidence comes from understanding
An appreciation of the mind and heart is a foundation for building a better tomorrow,
Community values, goals and needs also have sub community influences that do not dominate and which require respect and appreciation.